Terms of Service

Agreement to Terms

By accessing or using the Orvyn IT website (orvyn.co.nz) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

Services Overview

Orvyn IT provides professional IT consulting and services, including but not limited to:

• Website development and management
• Cloud infrastructure support
• IT support and helpdesk services
• Network setup and support
• New business IT setup
• Custom project support and consulting

Specific terms for each service will be outlined in individual service agreements or proposals.

Use of Website

Acceptable Use

You agree to use our website only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems
• Engage in any activity that disrupts or interferes with our services
• Use our website for spam or unsolicited communications

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Orvyn IT or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Service Agreements

Proposals and Quotes

All quotes and proposals provided by Orvyn IT are valid for 30 days unless otherwise specified. Acceptance of a quote constitutes agreement to the specific terms outlined in the proposal.

Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise agreed, invoices are due within 14 days of issue. Late payments may incur interest charges and may result in suspension of services.

Project Scope

Work will be performed according to the agreed scope outlined in service agreements. Any changes to scope may result in additional charges and timeline adjustments. Change requests must be submitted in writing and approved by both parties.

Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to requests for information or approvals in a timely manner
• Ensure proper backups of data and systems (where applicable)
• Maintain appropriate licenses for software and services
• Comply with all applicable laws and regulations

Warranties and Disclaimers

Service Warranty

We strive to provide high-quality services and will work to resolve any issues that arise. Specific warranties for deliverables will be outlined in service agreements.

Disclaimer

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Use of our services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Orvyn IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our website or services.

Our total liability for any claims arising from our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of service delivery. This obligation continues after termination of services.

Termination

Either party may terminate services:

• By providing written notice as specified in the service agreement
• Immediately if the other party breaches these Terms
• Immediately in the event of non-payment

Upon termination, clients remain responsible for payment of all services rendered up to the termination date.

Indemnification

You agree to indemnify and hold harmless Orvyn IT from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the New Zealand courts.

Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: